Now in response to the pandemic, many car rental friends have a lot of unclear places about how to return the car, so how to return the car during the pandemic? What if, on the eve of the Spring Festival, there are many friends who have rented a car from a foreign country and have not returned home in time? How can I resolve the issue of car rental and return during the pandemic? These problems have plagued many car rental friends. Today, the Shanghai Car Rental Company will tell you some of our thoughts on the above issues.
1. How to rent a car during the epidemic, the problem of car rental and car return during the epidemic, and the holiday period have always been the peak period of car rental. However, because of the control measures of the epidemic in various places, "renting a car is easy to use (return a car)" has become a true portrayal of the Spring Festival car rental family this year. Those who can't use the car still have to pay a high rental fee, and those who can't return the car can only be forced to renew the lease. Regarding the current dilemma faced by the car rental family, Shanghai Car Rental told the International Financial News reporter, "Users who are unable to return their cars due to objective conditions such as road closures can apply for a reduction or exemption of the renewal fee after providing relevant certificates." Shanghai car rental insiders also told reporters that as long as the rental car does not move, Shanghai car rental can provide free renewal.
II. How can the lease renewal cost be considered reasonable? On February 10, the Legal Working Committee of the Standing Committee of the National People's Congress said that for parties who are unable to perform the contract due to epidemic prevention and control, it is an unforeseeable, unavoidable and insurmountable force majeure. According to the provisions of Article 117 of the Contract Law, which is better: "If the contract cannot be performed due to force majeure, according to the influence of force majeure, part or all of the liability shall be exempted, except as otherwise provided by law.
"According to the relevant provisions of the Contract Law, part or all of the liability may be exempted because the contract cannot be performed by force majeure. If the contract signed by the consumer and the enterprise cannot be performed due to the impact of the epidemic, the relevant provisions of force majeure can also be applied, but it should also be specifically considered in conjunction with the contract agreement and the impact of the epidemic. Chen Yuanxi of Haihua Yongtai Law Firm told the International Financial News.
For the renewal fee, according to the reporter, most car rental companies recognize that it can be reduced or exempted when the car cannot be returned due to force majeure. However, there is no uniform standard for specific reduction or exemption. Specific analysis of specific examples is required, but consumers are required to provide supporting documents for road closures and community prohibitions. GoFun Mobility also issued an announcement informing its users: " Due to the impact of the pandemic, temporary restrictions have been implemented in some areas, resulting in some rental cars not being able to be used on the road or returned on time.
Due to the current situation, you can continue to own the vehicle, and we will waive the fee for you once the restriction is lifted. "A car rental insider also pointed out to the" International Finance News "reporter that they installed GPS on each rented car, and if it is confirmed that the vehicle has not moved, they can provide users with free renewal; if the GPS shows that the vehicle is moving, the user's renewal fee will be discounted according to the situation. A rental car user told reporters that a rental car company later offered him a 50% discount on renewal. Another user who used a rental car company to rent a car from Xi 'an, Shaanxi Province to return to Yichang, Hubei Province for the New Year also pointed out to reporters that the final rental car company provided free renewal for him, but he needed to apply every 3 days.
III. How to Reduce Losses
1. First of all, check whether there is a clause on force majeure in the car rental contract. If there is, you can find the local department to issue a certificate after the epidemic is alleviated, proving that it is impossible to return the car on time due to force majeure, and apply for a reduction of the overdue fee; In other industries, such as the foreign trade industry, the China Council for the Promotion of International Trade (CCPIT) will provide proof of force majeure to foreign trade companies whose domestic and foreign cooperation business has been hindered by the epidemic, so that car companies and parts suppliers with import and export business can reduce some economic losses.
2. The owner can actively contact online or telephone customer service. According to the feedback of netizens, most car rental companies have launched a 20% discount or even 50% discount on renewal. On February 2, "GoFun Travel" replied to users on the Sina platform: "Hello, due to the different degrees of road closure in various places, our company will reduce and waive the corresponding order fees for vehicles that are not on the road during this period." However, this kind of measure in the car rental industry is requested by the customer service to the supervisor; As of the time of posting, many car rental companies have viewed the official website and did not directly publicize it on the homepage. You are looking for how to return a rental car during the pandemic. Is it a problem to return a rental car during the pandemic?
