Booking and confirmation
A booking submitted through the website becomes valid after our team confirms the vehicle, price and time. Deposits may be required for holidays, coaches and luxury vehicles.
Pricing
A daily rate includes 8 hours and 100 km; overtime is charged hourly and extra distance per kilometre. Tolls, parking and chauffeur meals are paid by the renter. Cross-province or overnight trips require chauffeur accommodation.
Cancellation and changes
Standard bookings can be cancelled free of charge 24 hours before pickup; holidays, coaches and luxury vehicles require 48 hours. Late cancellation may incur a dispatch fee.
Insurance and liability
Vehicles carry compulsory third-party, damage, liability and passenger insurance. Extra costs caused by force majeure, traffic control or itinerary changes are shared by agreement.
Other
Smoking is not permitted in vehicles. Clients must obey traffic laws and may not ask chauffeurs to drive illegally. Matters not covered here are governed by the signed contract.
